Your Data is Safe with Erin.
We take security seriously. Here's how we protect your financial information.
Our Security Commitments
ENCRYPTION EVERYWHERE
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Your information is protected at every stage.
SECURE AUTHENTICATION
PINs and passwords are hashed using industry-standard algorithms. We never store them in plain text.
ACCESS CONTROLS
Only authorized personnel can access production systems. We use role-based access and audit logs.
TRUSTED INFRASTRUCTURE
We use enterprise-grade cloud providers with SOC 2 compliance, 99.9% uptime, and automated backups.
CONTINUOUS MONITORING
We monitor for threats 24/7 and conduct regular security assessments and penetration testing.
NO DATA SELLING
We never sell your data. Your financial information is yours — we just help you understand it.
How You Can Help
Security is a partnership.
✓ Use a strong, unique PIN
Don't use easy-to-guess numbers like 1234 or your birthday.
✓ Keep your login credentials private
Never share your PIN or password with anyone — including us.
✓ Log out on shared devices
Always log out when using Erin on a device that isn't yours.
✓ Report suspicious activity
If you notice anything unusual, contact us immediately.
✓ Keep your email secure
Your email is used for account recovery. Make sure it's protected.
Report a Vulnerability
security@erinafrica.com
We welcome responsible disclosure. We'll acknowledge your report within 48 hours and work to resolve valid issues promptly.